Patient Experience Coordinator — Front Desk & Scheduling

Aspen Dental; Saint Cloud (MN); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision

401(k) with match

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our team in a role focused on delivering exceptional front-office support for patients. You will participate in a four-week training program to learn Aspen Dental’s procedures and standards, then perform daily tasks to create lasting impressions and build trust with patients.

The ideal candidate excels in communication, organization, and customer service, with a commitment to our values and a flexible schedule.

Qualifications

• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Schedule and confirm patient appointments, organize charts, verify insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Time management

Organized

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to join our team in a role focused on delivering exceptional front-office support for patients. You will participate in a four-week training program to learn Aspen Dental’s procedures and standards, then perform daily tasks to create lasting impressions and build trust with patients.

The ideal candidate excels in communication, organization, and customer service, with a commitment to our values and a flexible schedule.