Patient Experience Coordinator: Front Desk & Scheduling

aspendental; Berlin (MD); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental coverage

Vision coverage

401(k) with match

Career development

Training program

Team culture

Continuous learning (TAG U)

Job summary

Aspen Dental is hiring a Patient Experience Coordinator to support front-office operations and create lasting impressions for patients. You’ll join a four-week training program and work under a Manager to ensure smooth scheduling, chart organization, and accurate insurance verification.

Aspen Dental offers a generous benefits package, ongoing training, and a collaborative culture focused on growth and service excellence across communities.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Education

High school diploma or equivalent

Job description

Aspen Dental is hiring a Patient Experience Coordinator to support front-office operations and create lasting impressions for patients. You’ll join a four-week training program and work under a Manager to ensure smooth scheduling, chart organization, and accurate insurance verification.

Aspen Dental offers a generous benefits package, ongoing training, and a collaborative culture focused on growth and service excellence across communities.