Patient Experience Coordinator - Front Desk & Scheduling

U.S. Oral Surgery Management; Aurora (CO); On-site; USD 30,307 - 34,440; Full time

Job summary

U.S. Oral Surgery Management seeks a Front Desk Office Coordinator for their Aurora location. This role is centered on delivering exceptional patient care and supporting office efficiency. Responsibilities include managing patient interactions, scheduling surgeries, and verifying insurance coverage.

Preferred candidates will have a background in dental or medical environments, strong multitasking abilities, and superior communication skills. Join our team to make a significant impact on patient experiences!

Qualifications

• Completion of high school or equivalent is required.
• Previous oral surgery, dental, or medical experience is preferred.
• Proven administrative experience is required.

Responsibilities

• Expertly answer the phone and assist patients in scheduling appointments.
• Check patients in, post payments, and convert treatment plans accurately.
• Assist with scheduling surgeries and ensure all necessary preparations.
• Verify insurance coverage and benefits accurately.
• Calculate and prepare fees, present financing options, and secure payment plans.

Skills

Patient-Centric Attitude

Multitasking Ability

Customer Service Expertise

Communication Skills

Education

High School Diploma or equivalent

Job description

U.S. Oral Surgery Management seeks a Front Desk Office Coordinator for their Aurora location. This role is centered on delivering exceptional patient care and supporting office efficiency. Responsibilities include managing patient interactions, scheduling surgeries, and verifying insurance coverage.

Preferred candidates will have a background in dental or medical environments, strong multitasking abilities, and superior communication skills. Join our team to make a significant impact on patient experiences!