Front Desk Coordinator

US Oral Surgery Management; Aurora (CO); On-site; USD 35,000 - 45,000; Full time

Job summary

US Oral Surgery Management is seeking a Front Desk Office Coordinator in Aurora, Colorado. This role focuses on exceptional patient interactions and administrative support, including scheduling, managing insurance, and facilitating treatments. Ideal candidates are customer service-oriented, have administrative experience, and excel in multitasking. Join a dynamic team dedicated to high-quality patient care and operational excellence, contributing positively to the practice and community.

Qualifications

• Previous oral surgery, dental or medical experience is preferred.
• Proven administrative experience with a track record of improvement.
• Willingness to take on other duties as assigned.

Responsibilities

• Expertly answer the phone and assist patients with scheduling.
• Check patients in, post payments, and convert treatment plans.
• Assist with scheduling surgeries and necessary preparations.
• Verify insurance coverage and benefits accurately.
• Calculate fees, present financing options, and secure payment plans.

Skills

Patient-Centric Attitude

Administrative Skills

Customer Service Expertise

Multitasking Ability

Communication Skills

Education

High school diploma or equivalent

Job description

Location

Elevated Oral & Maxillofacial Surgery
6240 S Main St Suite 255 Aurora, CO 80016

Description

We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency.

Principal Responsibilities and Duties

• Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
• Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
• Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made.
• Insurance Management: Verify insurance coverage and benefits with accuracy and efficiency.
• Treatment Management: Calculating and preparing fees, presenting financing options, securing payment plans, and scheduling.
• Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
• Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.

Minimum Qualifications

• Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
• Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
• Educational Background: Completion of high school or equivalent is required.
• Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.
• Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.
• Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
• Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
• Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
• Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.

About Us Oral Surgery Management

By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices.

POWER Values

• Passion for Patient Care
• Outstanding Results
• Winning Attitude
• Embracing Continuous Improvement
• Respect for Self and Others