Front Desk Coordinator & Patient Experience Lead

Colorado-Oral-Surgery; Denver (CO); On-site; USD 42,000 - 56,000; Full time

Job summary

Colorado Oral Surgery is seeking a dynamic Front Desk Office Coordinator to join our top-tier practice. This role focuses on welcoming patients, scheduling appointments, posting payments, and coordinating treatment plans with precision to support efficient operations.

You will work closely with clinicians and staff in a fast-paced environment, handling phone inquiries, office tasks, and occasional scheduling of surgeries while maintaining a patient-centric, professional approach.

Qualifications

• Completion of high school or equivalent is required.
• Previous oral surgery, dental, or medical experience is preferred.
• Proven administrative experience with a track record of growth or improvement in previous positions.
• Excellent communication and customer service skills are essential.

Responsibilities

• Patient Interaction: answer phones, schedule appointments, and create patient accounts.
• Administrative Support: check patients in, post payments, and convert treatment plans with accuracy.
• Surgery Coordination: assist with scheduling surgeries and ensure necessary preparations.
• Team Collaboration: work with clinicians and staff to keep the office efficient.
• Versatility: take on additional duties as needed in a fast-paced practice.

Skills

Clear communication

Customer service

Multitasking

Team collaboration

Education

High school diploma or equivalent

Job description

Colorado Oral Surgery is seeking a dynamic Front Desk Office Coordinator to join our top-tier practice. This role focuses on welcoming patients, scheduling appointments, posting payments, and coordinating treatment plans with precision to support efficient operations.

You will work closely with clinicians and staff in a fast-paced environment, handling phone inquiries, office tasks, and occasional scheduling of surgeries while maintaining a patient-centric, professional approach.