Front Desk Coordinator

U.S. Oral Surgery Management; Aurora (CO); On-site; USD 30,307 - 34,440; Full time

Job summary

U.S. Oral Surgery Management seeks a Front Desk Office Coordinator for their Aurora location. This role is centered on delivering exceptional patient care and supporting office efficiency. Responsibilities include managing patient interactions, scheduling surgeries, and verifying insurance coverage.

Preferred candidates will have a background in dental or medical environments, strong multitasking abilities, and superior communication skills. Join our team to make a significant impact on patient experiences!

Qualifications

• Completion of high school or equivalent is required.
• Previous oral surgery, dental, or medical experience is preferred.
• Proven administrative experience is required.

Responsibilities

• Expertly answer the phone and assist patients in scheduling appointments.
• Check patients in, post payments, and convert treatment plans accurately.
• Assist with scheduling surgeries and ensure all necessary preparations.
• Verify insurance coverage and benefits accurately.
• Calculate and prepare fees, present financing options, and secure payment plans.

Skills

Patient-Centric Attitude

Multitasking Ability

Customer Service Expertise

Communication Skills

Education

High School Diploma or equivalent

Job description

Job Location: CO04 AURORA, CO 80016

Position Type: FT1

Salary Range: $22.00 - $25.00 Hourly

POSITION PURPOSE

We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency.

PRINCIPAL RESPONSIBILITIES AND DUTIES

• Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
• Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
• Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made.
• Insurance Management: Verify insurance coverage and benefits with accuracy and efficiency.
• Treatment Management: Calculating and preparing fees, presenting financing options, securing payment plans, and scheduling.
• Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
• Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.

MINIMUM QUALIFICATIONS

• Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
• Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
• Educational Background: Completion of high school or equivalent is required.
• Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.
• Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.
• Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
• Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
• Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
• Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.