Patient Experience Coordinator (Front Desk)

US Oncology Network-wide Career Opportunities; Wichita (KS); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical Health Care

Dental Care

Vision Plan

401-K with matching

Life Insurance

Short-term and Long-term disability

FSA and HSA

Legal Insurance

Paid Time Off

Job summary

The Cancer Center of Kansas (CCK) is seeking a full-time, on-site Receptionist at our Wichita, KS location. The role focuses on welcoming patients, coordinating check-in, and serving as the liaison between patients and medical staff.

Responsibilities include phone handling, form processing, and basic front desk duties. A high school diploma and 1 year of front office experience are preferred; PMS/EMR experience is a plus.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of front office experience preferred.
• Proficiency with Microsoft Office (Outlook, Word, Excel) required.
• Experience using a PMS and/or EMR is a plus.

Responsibilities

• Greet and direct patients and visitors in a prompt, courteous, and professional manner.
• Complete check-in steps in the PMS and EMR to notify relevant departments.
• Coordinate guest sign-in, badge issuance, and staff communication.
• Assist with filing, scanning, and processing patient forms and information.
• Handle phone calls in a courteous and efficient manner.
• Provide general administrative support and maintain a neat front desk area.
• Maintain daily appointment lists and document no-shows as needed.

Skills

Front desk experience

Microsoft Office

PMS/EMR familiarity

Communication

Education

High school diploma

Tools

PMS

EMR

Outlook

Word

Excel

Job description

The Cancer Center of Kansas (CCK) is seeking a full-time, on-site Receptionist at our Wichita, KS location. The role focuses on welcoming patients, coordinating check-in, and serving as the liaison between patients and medical staff.

Responsibilities include phone handling, form processing, and basic front desk duties. A high school diploma and 1 year of front office experience are preferred; PMS/EMR experience is a plus.