Oncology Scheduling Specialist (Patient Access)

The US Oncology Network; Wichita (KS); On-site; USD 38,000 - 52,000; Full time

Job summary

The Cancer Center of Kansas (CCK) in Wichita, KS seeks a full-time Scheduler to manage patient orders and appointments on-site. The role handles calls, messages, and scheduling with emphasis on accuracy and patient care.

Requirements include a high school diploma, 3+ years in an office setting (preferably medical), and proficiency with Microsoft Office. EMR/PMS experience and ICD-10 knowledge are a plus; confidentiality is essential.

Qualifications

• High school diploma or equivalent required.
• Minimum three years office experience, preferably in a medical office setting.
• Proficiency in Microsoft Office (Outlook, Word, Excel) required.
• Experience in EMR and/or PMS systems a plus.
• Knowledge of medical terminology and ICD-10 codes preferred.
• Strong customer service skills and professionalism.

Responsibilities

• Answers all incoming calls and messages, assessing priority and directing as needed.
• Ensures accurate and timely message delivery and response.
• Schedules patients in the EMR/PMS according to provider guidelines.
• Maintains up-to-date patient demographics and records.
• Coordinates referrals and external appointments as required.
• Maintains patient confidentiality per HIPAA and company policies.
• Supports other front-office functions as needed.

Skills

Communication

Customer service

Typing 40 wpm

Multitasking

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Cancer Center of Kansas (CCK) in Wichita, KS seeks a full-time Scheduler to manage patient orders and appointments on-site. The role handles calls, messages, and scheduling with emphasis on accuracy and patient care.

Requirements include a high school diploma, 3+ years in an office setting (preferably medical), and proficiency with Microsoft Office. EMR/PMS experience and ICD-10 knowledge are a plus; confidentiality is essential.