Patient Services Coordinator - Oncology Front Desk

US Oncology Inc.; Wichita (KS); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Medical Health Care

Dental Care

Vision Plan

401-K with a matching component

Life Insurance

Short-term and Long-term disability

FSA and HSA

Legal Insurance

Competitive Paid Time Off Plan

Wellness & Perks Programs

Job summary

The Cancer Center of Kansas (CCK) in Wichita, KS seeks a full-time Receptionist to greet patients and visitors, manage check-in, verify forms, and coordinate with clinical staff for prompt service.

This front-desk role requires strong multi-tasking, HIPAA awareness, and courteous communication; prior front-office experience and proficiency with MS Office are preferred; training includes privacy compliance and department protocols.

Qualifications

• High school diploma or equivalent required.
• At least one year of front office experience preferred.
• Proficiency with computer systems and Microsoft Office (Outlook, Word, and Excel) required.
• Experience using a PMS/EMR is a plus.

Responsibilities

• Greet and direct patients and visitors upon arrival and departure in a prompt, courteous, and professional manner.
• Complete check-in steps within PMS/EMR to notify appropriate areas of patient arrivals.
• Coordinate guest sign-in and badge process with staff.
• Collect and verify patient forms, and update demographics and insurance information as needed.
• Collect co-pays and provide receipts; attach updated insurance cards to the system.
• Answer phone calls in a courteous and professional manner.
• Provide general administrative support by scanning/filing charts and forms.

Skills

Front desk experience

Microsoft Office

Outlook

Excel

Education

High school diploma

Tools

PMS/EMR familiarity

Job description

The Cancer Center of Kansas (CCK) in Wichita, KS seeks a full-time Receptionist to greet patients and visitors, manage check-in, verify forms, and coordinate with clinical staff for prompt service.

This front-desk role requires strong multi-tasking, HIPAA awareness, and courteous communication; prior front-office experience and proficiency with MS Office are preferred; training includes privacy compliance and department protocols.