Patient Experience Coordinator, Front Desk

Skin Pharm, LLC; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive base salary + bonus

Wellness stipend

401(k) with company matching

Paid time off

Health, vision and dental insurance

Employee product + treatment perks

Paid parental leave

Job summary

Skin Pharm in Charlotte, NC seeks a full-time Client Coordinator to manage the front desk, greet patients, process payments, and schedule appointments. You’ll educate patients on products and services while maintaining a welcoming environment for both new and returning clients.

The role requires strong communication skills, proficiency with office software, and the ability to work independently in a fast-paced aesthetic clinic. Training provided; benefits accompany a supportive team culture.

Qualifications

• Excellent written and verbal communication with patients.
• Proficient in office software and data entry for payments and records.
• Strong organizational and multitasking abilities with attention to detail.

Responsibilities

• Greet and check in/out patients at front desk.
• Provide product and service information and answer questions.
• Process payments and schedule future appointments.
• Reorganize products and keep front room clean and welcoming.
• Answer phones and perform administrative tasks.

Skills

Verbal communication

Written communication

Organization

Multitasking

Tools

Office software

Job description

Skin Pharm in Charlotte, NC seeks a full-time Client Coordinator to manage the front desk, greet patients, process payments, and schedule appointments. You’ll educate patients on products and services while maintaining a welcoming environment for both new and returning clients.

The role requires strong communication skills, proficiency with office software, and the ability to work independently in a fast-paced aesthetic clinic. Training provided; benefits accompany a supportive team culture.