Client Experience Coordinator

Prelude Growth; Charlotte (NC); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Wellness stipend

401(k) with company matching

Paid time off

Health insurance

Product perks

Parental leave

Job summary

Skin Pharm in Charlotte, NC seeks a full-time Client Coordinator to join our admin team. You’ll manage the front desk, check patients in and out, and guide them through our treatments and services.

You’ll handle phone calls, payments, and appointment scheduling, ensuring a welcoming, organized environment. Training will be provided to grow your knowledge in aesthetics and patient care.

We value teamwork, reliability, and a passion for helping clients feel confident in their skin.

Qualifications

• Front office experience in a clinical setting preferred.
• Strong written and verbal communication skills.
• Ability to learn payments and patient records systems.

Responsibilities

• Check patients in and out at the front desk.
• Provide product and service information to patients.
• Take payments and schedule future appointments.
• Answer phones and perform administrative tasks.
• Keep front room clean, organized and welcoming.
• Reorganize products and return furniture to original place.

Skills

Communication skills

Office software

Customer service

Organizational skills

Multitasking

Tools

Electronic health records system

Payments processing software

Front desk software

Job description

Skin Pharm in Charlotte, NC seeks a full-time Client Coordinator to join our admin team. You’ll manage the front desk, check patients in and out, and guide them through our treatments and services.

You’ll handle phone calls, payments, and appointment scheduling, ensuring a welcoming, organized environment. Training will be provided to grow your knowledge in aesthetics and patient care.

We value teamwork, reliability, and a passion for helping clients feel confident in their skin.