Client Experience Coordinator

Skin Pharm TX LLC; Nashville (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive base salary + bonus

Wellness stipend

401(k) with company matching

Paid time off and holidays

Health, vision and dental insurance

Employee product and treatment perks

Paid parental leave

Job summary

Skin Pharm in Nashville, TN seeks a full-time Client Coordinator to manage front desk operations, assist patients, and handle payments and scheduling. You will support the overall patient experience in a fast-paced aesthetic clinic.

Strong communication and office software skills are required, along with the ability to work independently and multitask in a welcoming environment. Training will be provided to expand product and service knowledge.

Qualifications

• Excellent written and verbal communication skills.
• Proficient in office software and able to enter information on payments and electronic patient records systems.
• Ability to take direction and work independently.
• Strong organizational and multitasking skills are essential.
• Training will be provided to enhance existing skills and knowledge base.

Responsibilities

• Check patients in and out at the front desk.
• Provide product and service information to patients.
• Take payments and schedule future appointments.
• Answer phones and perform administrative tasks.
• Ensure front room is clean and welcoming.
• Re-organize products as patients shop and arrange furniture.

Skills

Communication skills

Office software proficiency

Independent work

Organizational skills

Customer service mindset

Tools

Electronic patient records system

Payments processing software

Job description

Skin Pharm in Nashville, TN seeks a full-time Client Coordinator to manage front desk operations, assist patients, and handle payments and scheduling. You will support the overall patient experience in a fast-paced aesthetic clinic.

Strong communication and office software skills are required, along with the ability to work independently and multitask in a welcoming environment. Training will be provided to expand product and service knowledge.