Patient Experience Coordinator | Flexible Scheduling

aspendental; West Des Moines (IA); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Training program

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our front office team in West Des Moines, IA. You will support scheduling, patient check-in/out, insurance verification, and payment collection while delivering compassionate service that builds trust with patients.

Training is provided through a four-week program, and the role offers a stable, full-time schedule with comprehensive benefits and opportunities for career growth in a supportive, team-driven environment.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills with an ethical mindset.
• Good time management and organizational abilities.
• Detail-oriented and able to multitask in a front-office environment.
• Age 18 or older.

Responsibilities

• Schedule and confirm patient appointments; organize charts.
• Verify insurance and process payments.
• Balance nightly deposits and process credit cards.
• Provide front-office support and exceptional patient service.

Skills

Communication

Time management

Organization

Interpersonal skills

Education

High school diploma

Job description

Aspen Dental is seeking a Patient Experience Coordinator to join our front office team in West Des Moines, IA. You will support scheduling, patient check-in/out, insurance verification, and payment collection while delivering compassionate service that builds trust with patients.

Training is provided through a four-week program, and the role offers a stable, full-time schedule with comprehensive benefits and opportunities for career growth in a supportive, team-driven environment.