Patient Experience Coordinator - Dental Office

oralsurgerypartners; City of Syracuse (NY); Sur place; USD 32 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account (HSA)

Life/AD&D and Long-Term Disability

Voluntary Life and AD&D

Short-Term Disability

Dependent Care FSA

401(k) with company match

PTO and paid holidays

Résumé du poste

oralsurgerypartners is seeking a Patient Coordinator for our East Syracuse, NY location. The role supports patient flow, check-in/check-out, scheduling, and coordination with clinical staff to ensure excellent patient care and service.

The position involves administering patient records in the EHR, handling referrals, billing tasks, and communications with patients and providers. Benefits include comprehensive health coverage and paid time off.

Qualifications

• High school diploma or equivalency is required.
• Experience in a healthcare setting, especially in patient coordination or administrative roles, is desirable.
• Proficiency in using electronic health record (EHR) systems and other office software.
• Knowledge of healthcare regulations and HIPAA compliance.

Responsabilités

• Greet and welcome patients; assist with check-in/check-out.
• Provide information on clinic policies, procedures, and services.
• Answer patient calls and inquiries; schedule and confirm appointments.
• Verify insurance information and manage prior authorizations.
• Handle billing and payment processes, including co-pays and outstanding balances.
• Maintain patient records in the EHR system and coordinate referrals.
• Coordinate tests and follow-up appointments; liaise with providers.

Connaissances

Interpersonal skills

Communication

Organizational skills

Customer service

Formation

High school diploma

Outils

EHR systems

Description du poste

oralsurgerypartners is seeking a Patient Coordinator for our East Syracuse, NY location. The role supports patient flow, check-in/check-out, scheduling, and coordination with clinical staff to ensure excellent patient care and service.

The position involves administering patient records in the EHR, handling referrals, billing tasks, and communications with patients and providers. Benefits include comprehensive health coverage and paid time off.