Patient Experience Coordinator, Dental & Hospital Scheduling

Specialty Dental Brands; Sioux Falls (SD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

FSA

Health insurance

HSA

Life insurance

Paid time off

Vision insurance

Job summary

Children's Dental Center in Sioux Falls, SD is seeking a full-time Front Desk Coordinator/Hospital Coordinator to join our caring team. This role focuses on delivering an exceptional patient experience, coordinating hospital scheduling, and managing insurance communications.

The ideal candidate has dental front office experience, strong customer service skills, and the ability to work collaboratively in a fast-paced pediatric setting.

Qualifications

• Dental front office experience preferred.
• Experience handling patient scheduling and hospital coordination is a plus.
• Strong communication and organizational skills required.

Responsibilities

• Deliver a distinctive patient experience with every patient, in person and over the phone.
• Welcome patients upon arrival and collect demographics, insurance and health history data.
• Update patient charts with new information and maintain accuracy of records.
• Collect payments and post to patient ledgers; ensure a clean, welcoming waiting area.
• Coordinate and prepare for hospital-based procedures and anesthesia, including authorizations.

Skills

Front desk

Scheduling

Insurance verification

Customer service

Education

High school diploma

Job description

Children's Dental Center in Sioux Falls, SD is seeking a full-time Front Desk Coordinator/Hospital Coordinator to join our caring team. This role focuses on delivering an exceptional patient experience, coordinating hospital scheduling, and managing insurance communications.

The ideal candidate has dental front office experience, strong customer service skills, and the ability to work collaboratively in a fast-paced pediatric setting.