Patient Experience Coordinator - Dental Front Office

Spoonwood Dental Partners, PLLC; Keene (NH); On-site; USD 36,000 - 42,000; Full time

Job summary

Spoonwood Dental Partners, PLLC is seeking a Patient Coordinator to join our front office team. You will schedule appointments, manage patient records, and help ensure a smooth patient experience.

Key duties include greeting patients, answering phones, and coordinating with staff to maintain an organized and welcoming practice. A high school diploma and customer service experience are preferred, with on-the-job training provided.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of customer service experience, dental experience preferred.
• Strong communication and computer skills needed.
• Ability to prioritize tasks in a fast-paced environment.

Responsibilities

• Answer phones and direct calls to appropriate staff.
• Schedule and confirm patient appointments, surgeries, or consultations.
• Utilize office equipment and software for report preparation and record management.
• Maintain medical records and correspondence files.
• Greet visitors and assist them in navigating the office.
• Work cooperatively with team members to ensure efficient front office operations.

Skills

Customer Service

Clerical Skills

Computers & Electronics Knowledge

Administration

Education

High school diploma or equivalent

On-the-job training provided

Job description

Spoonwood Dental Partners, PLLC is seeking a Patient Coordinator to join our front office team. You will schedule appointments, manage patient records, and help ensure a smooth patient experience.

Key duties include greeting patients, answering phones, and coordinating with staff to maintain an organized and welcoming practice. A high school diploma and customer service experience are preferred, with on-the-job training provided.