Patient Experience Coordinator | Front Desk & Scheduling

Talentify; City of Albany (NY); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

PTO (paid time off)

Health insurance

Dental coverage

Vision coverage

401(k) with match

Career development and training

Culture of collaboration

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to handle front office tasks and create a welcoming patient experience. You will support scheduling, chart organization, insurance verification, and payment collection, reporting to the Manager after a four-week training program.

You'll balance deposits, process credit cards, and perform additional duties as assigned. A high school diploma and strong communication are required to thrive in a fast-paced dental office.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
• Balance nightly deposits and credit card processing
• Additional tasks as assigned by the Manager

Skills

Communication skills

Interpersonal skills

Time management

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to handle front office tasks and create a welcoming patient experience. You will support scheduling, chart organization, insurance verification, and payment collection, reporting to the Manager after a four-week training program.

You'll balance deposits, process credit cards, and perform additional duties as assigned. A high school diploma and strong communication are required to thrive in a fast-paced dental office.