Patient Coordinator

Spoonwood Dental Partners, PLLC; Keene (NH); On-site; USD 36,000 - 42,000; Full time

Job summary

Spoonwood Dental Partners, PLLC is seeking a Patient Coordinator to join our front office team. You will schedule appointments, manage patient records, and help ensure a smooth patient experience.

Key duties include greeting patients, answering phones, and coordinating with staff to maintain an organized and welcoming practice. A high school diploma and customer service experience are preferred, with on-the-job training provided.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of customer service experience, dental experience preferred.
• Strong communication and computer skills needed.
• Ability to prioritize tasks in a fast-paced environment.

Responsibilities

• Answer phones and direct calls to appropriate staff.
• Schedule and confirm patient appointments, surgeries, or consultations.
• Utilize office equipment and software for report preparation and record management.
• Maintain medical records and correspondence files.
• Greet visitors and assist them in navigating the office.
• Work cooperatively with team members to ensure efficient front office operations.

Skills

Customer Service

Clerical Skills

Computers & Electronics Knowledge

Administration

Education

High school diploma or equivalent

On-the-job training provided

Job description

Are you detail-oriented and customer-focused with excellent organizational skills? Spoonwood Dental is looking for a Patient Coordinator to join our dynamic front office team. In this role, you'll play a vital part in scheduling appointments, managing patient records, and ensuring a smooth patient experience.

Spoonwood Dental Partners is a leading dental practice committed to providing exceptional oral healthcare services to our patients. With a focus on professionalism, compassion, and innovation, we strive to create positive dental experiences and improve the oral health of our community. Our team of dedicated professionals works collaboratively to deliver personalized care in a welcoming and supportive environment.

Key Responsibilities:

• Answer phones and direct calls to appropriate staff
• Schedule and confirm patient appointments, surgeries, or consultations
• Utilize office equipment and software applications for report preparation and record management
• Maintain medical records and correspondence files
• Greet visitors and assist them in navigating the office
• Work cooperatively with team members to ensure efficient front office operations

Qualifications:

• At least 1 year of customer service experience; dental experience preferred
• High school diploma or equivalent
• Strong communication and computer skills
• Ability to prioritize tasks and work effectively in a fast-paced environment

Physical Demands:

• Occasional walking, climbing, balancing, stooping, kneeling, crouching, or crawling
• Frequent standing; regular sitting; use of hands to handle items; reaching with hands and arms; talking or hearing
• Occasionally lift up to 25 pounds; frequently lift up to 10 pounds

Education and Experience:

• High school diploma or equivalent
• At least 1 year of customer service experience; dental experience preferred
• On-the-job training provided

Required Skills:

• Customer Service
• Clerical Skills
• Computers and Electronics Knowledge
• Administration and Management Skills