Patient Experience Coordinator — Front Desk & Scheduling

Aspen Dental; Danville (IL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision, and 401(k)

Career development and growth with TAG

Training program and supportive team

Fun and collaborative culture

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our front office team. You will provide exceptional patient service, schedule and confirm appointments, organize charts, verify insurance, and assist with payment collection to help build trust and loyalty with patients.

You will participate in a four‑week training program, report to the Manager, and perform daily tasks that support a smooth patient experience. A high school diploma is preferred; 18+ ages welcomed.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Must be age 18 or older.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Patient service

Communication

Time management

Organized

Detail oriented

Education

High school diploma

Job description

Aspen Dental is seeking a Patient Experience Coordinator to join our front office team. You will provide exceptional patient service, schedule and confirm appointments, organize charts, verify insurance, and assist with payment collection to help build trust and loyalty with patients.

You will participate in a four‑week training program, report to the Manager, and perform daily tasks that support a smooth patient experience. A high school diploma is preferred; 18+ ages welcomed.