Patient Experience Coordinator - Clinic Scheduling & Care

Benchmark Physical Therapy; Ocean Isle Beach (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Charity Day

Medical, Dental, Vision, Life, STD & L

401K + company match

Job summary

BenchMark Physical Therapy in Ocean Isle Beach, NC is seeking a Patient Care Coordinator I to support clinic growth through patient intake and excellent front-office execution. You will work with the Clinic Director to maintain smooth daily operations and patient flow, delivering top-notch service in a collaborative team environment.

The role emphasizes multitasking, strong communication, and the ability to manage referrals, scheduling, and insurance verification while contributing to a

Qualifications

• High School Diploma or equivalent.
• Strong customer service and communication skills.
• Ability to multitask and manage deadlines with minimal supervision.
• Team player with time management and presentation skills.

Responsibilities

• Greets visitors and creates a welcoming clinic atmosphere.
• Schedules referrals and patient visits via multiple channels.
• Verifies insurance coverage for patients.
• Maintains an orderly front office workspace.
• Supports clinic growth and patient intake processes.
• Collaborates with Clinic Director to ensure efficient procedures.

Skills

Customer service

Multitask

Communication

Time management

Education

High School Diploma or equivalent

Job description

BenchMark Physical Therapy in Ocean Isle Beach, NC is seeking a Patient Care Coordinator I to support clinic growth through patient intake and excellent front-office execution. You will work with the Clinic Director to maintain smooth daily operations and patient flow, delivering top-notch service in a collaborative team environment.

The role emphasizes multitasking, strong communication, and the ability to manage referrals, scheduling, and insurance verification while contributing to a