Patient Experience Coordinator

EyeCare Partners; Columbus (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

A healthcare provider in Columbus, Ohio is seeking a Patient Coordinator who will be the first point of contact for patients. The role involves providing exceptional customer service, managing patient flow, and performing administrative duties to ensure smooth check-in/out experiences. Candidates should have a high school diploma with at least one year of experience, as well as proficiency in Microsoft Office tools. This role requires adaptability and a commitment to team success.

Qualifications

• Ability to interact with all levels of employees in a courteous, professional manner at all times.
• Desire to gain industry knowledge and training.
• Demonstrates initiative in accomplishing practice goals.

Responsibilities

• Provide exceptional customer service during every patient encounter.
• Answer phones and assure prompt, courteous service.
• Manage patient flow in the office.

Skills

Customer Service

Professionalism

Adaptability

Team-oriented

Education

High school diploma or GED

One year of related experience

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

A healthcare provider in Columbus, Ohio is seeking a Patient Coordinator who will be the first point of contact for patients. The role involves providing exceptional customer service, managing patient flow, and performing administrative duties to ensure smooth check-in/out experiences. Candidates should have a high school diploma with at least one year of experience, as well as proficiency in Microsoft Office tools. This role requires adaptability and a commitment to team success.