Patient Experience Coordinator

Katy Trail Community Health; Versailles (MO); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Health Savings Account

Flexible Spending Account

Paid Time Off

Job summary

Katy Trail Community Health in Versailles, MO is seeking a Patient Service Representative to join a care team and support front desk operations. You will register patients, explain policies, collect payments, and ensure accurate data entry into the EHR/EMR while maintaining patient confidentiality.

This role offers growth within a federally qualified health center and a strong community impact. Responsibilities include scheduling, verifying insurance, and assisting with financial counseling,

Qualifications

• Excellent customer service and interpersonal skills.
• Ability to exercise good judgement and decision-making.
• HIPAA/HITECH compliance awareness and confidentiality.

Responsibilities

• Register and schedule patients at the front desk.
• Collect co-pays and post payments to patient accounts.
• Verify insurance status daily and document accurately.
• Maintain a tidy front desk and waiting area.
• Enter patient data into EHR/EMR systems and manage demographics.

Skills

Customer service

Communication

Empathy

Flexibility

Education

BLS Certification

High school diploma or GED

Tools

Medical software programs

Job description

Katy Trail Community Health in Versailles, MO is seeking a Patient Service Representative to join a care team and support front desk operations. You will register patients, explain policies, collect payments, and ensure accurate data entry into the EHR/EMR while maintaining patient confidentiality.

This role offers growth within a federally qualified health center and a strong community impact. Responsibilities include scheduling, verifying insurance, and assisting with financial counseling,