Patient Experience Coordinator

Cosmetic Skin & Laser Center; Town of Florida (NY); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k)

Job summary

Cosmetic Skin & Laser Center in Florida is seeking a Client Coordinator to be the friendly first touch for patients and guide them through check-in, scheduling, and check-out. You will support patients with clear guidance and ensure a seamless, welcoming experience, while maintaining a polished office environment.

Ideal candidates bring warmth, strong communication skills, and experience in customer-facing roles.

Qualifications

• Customer service, hospitality, or medical office experience.
• Strong computer and scheduling system skills.
• Positive, proactive approach and eagerness to learn.

Responsibilities

• Welcome every patient with professionalism and genuine connection.
• Manage check-in, scheduling, and check-out with efficiency and accuracy.
• Support patients with clear communication and helpful guidance.
• Process payments and explain service options when needed.
• Maintain a polished, organized office environment.
• Assist with office coordination and administrative tasks.
• Flag any operational or building concerns to leadership.

Skills

Customer service

Hospitality

Medical office experience

Scheduling skills

Tools

Scheduling system

Job description

Cosmetic Skin & Laser Center in Florida is seeking a Client Coordinator to be the friendly first touch for patients and guide them through check-in, scheduling, and check-out. You will support patients with clear guidance and ensure a seamless, welcoming experience, while maintaining a polished office environment.

Ideal candidates bring warmth, strong communication skills, and experience in customer-facing roles.