Patient Experience Coordinator

ForMotion Clinic; Richmond (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Paid holidays

Vacation days

Sick days

Parental leave

Job summary

ForMotion Clinic is seeking a Patient Care Specialist (PCS) to elevate the patient experience and support clinic operations. You will greet patients, manage registrations, and assist clinical staff with documentation and scheduling.

The role requires 1–2 years of healthcare office experience, proficiency with Microsoft Office, and EMR familiarity. The position supports multiple clinics in the market and emphasizes high-quality patient care and efficient processes.

Qualifications

• High school diploma or GED required.
• 1–2 years healthcare/medical office experience preferred using EMR systems.
• Experience with Microsoft Office applications.

Responsibilities

• Greet and register patients and support clinic operations with specialized knowledge for prosthetics/orthotics care.
• Answer telephone inquiries or direct callers to the appropriate staff; triage emails for clinical response.
• Schedule appointments and verify patient demographics, insurance, and referral information in the EMR.

Skills

Microsoft Office

EMR experience

Education

High school diploma or GED

Tools

EMR software

Job description

ForMotion Clinic is seeking a Patient Care Specialist (PCS) to elevate the patient experience and support clinic operations. You will greet patients, manage registrations, and assist clinical staff with documentation and scheduling.

The role requires 1–2 years of healthcare office experience, proficiency with Microsoft Office, and EMR familiarity. The position supports multiple clinics in the market and emphasizes high-quality patient care and efficient processes.