Medical Sec

TEKsystems; Baltimore (MD); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

PTO / Time Off

Short-term & Long-term Disability

HSA

Employee Assistance Program (EAP)

Transportation benefits

Job summary

TEKsystems is seeking a Patient Service Representative to support daily patient operations in a fast-paced outpatient clinic in Baltimore, MD. You will handle patient check-in/check-out, registration, insurance verification, and appointment scheduling to ensure a seamless patient experience.

The role is fully onsite, with a 6-month contract-to-hire arrangement. A minimum of 2 years in healthcare front desk or related roles is preferred, along with strong communication and computer skills.

Qualifications

• High School Diploma or GED is required.
• At least 2 years in healthcare customer service or front desk roles.
• Experience with patient registration and insurance verification.
• Experience handling high-volume calls and scheduling.

Responsibilities

• Greet patients and check them in/out with courtesy.
• Register new or returning patients ensuring accurate data.
• Verify insurance eligibility and update records as needed.
• Answer calls and assist with patient inquiries.
• Schedule new and follow-up appointments, coordinating with providers.
• Maintain patient information in the EMR system.
• Support medical records and administrative tasks as required.

Skills

Patient Registration

Patient Scheduling

Insurance Verification

Medical Front Desk

Phone Support

Computer Skills

Healthcare Customer Service

Education

High School Diploma or GED

Tools

Epic EMR Experience

Medical Records Experience

EMR/EHR Knowledge

Job description

Patient Service Representative

Location: Baltimore, MD

Pay: $19/hour

Work Environment

This position is fully onsite in a busy outpatient clinic setting. The ideal candidate will thrive in a fast-paced healthcare environment and be comfortable interacting with patients, providers, and administrative staff throughout the day.

Schedule

Monday-Friday, 8:30 AM - 5:00 PM

Compensation and Benefits

Pay Rate: $19/hour

Duration: 6-Month Contract-to-Hire

If eligible, benefits may include:

• Medical, Dental, Vision
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan (Pre-tax and Roth post-tax contributions available)
• Voluntary Life & AD&D (employee + dependents)
• Short-term and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program (EAP)
• Time Off / Leave (PTO, Vacation or Sick Leave)

About the Role

The Patient Service Representative plays a critical role in supporting daily patient operations within a high-volume outpatient clinic. This position is responsible for ensuring a positive patient experience through professional customer service, accurate patient registration, appointment scheduling, insurance verification, and coordination with healthcare providers. The ideal candidate will have strong healthcare administrative experience and enjoy working in a fast-paced environment.

Key Responsibilities

• Greet patients and provide exceptional customer service during check-in and check-out.
• Register new and existing patients while ensuring demographic information is accurate.
• Verify insurance eligibility and update patient records as needed.
• Answer incoming phone calls and assist with patient inquiries.
• Schedule new and follow-up patient appointments.
• Coordinate with providers and clinic staff to ensure patients are seen in a timely manner.
• Maintain and update patient information within the EMR system.
• Support medical records and administrative functions as needed.

Required Skills & Experience

• High School Diploma or GED required.
• Minimum of 2 years of healthcare customer service, patient registration, front desk, medical secretary, or patient scheduling experience.
• Strong patient registration and insurance verification experience.
• Experience working with high-volume phone calls and patient scheduling.
• Excellent communication and customer service skills.
• Strong computer and administrative skills.

Top Skills Must Haves:

• Patient Registration
• Patient Scheduling
• Healthcare Customer Service
• Insurance Verification
• Medical Front Desk Experience
• Phone Support Experience
• Computer Skills

Nice-to-Have Skills:

• Epic EMR Experience
• Medical Records Experience
• Outpatient Clinic Experience
• Electronic Medical Records (EMR/EHR) Knowledge

Job Type & Location

This is a Contract to Hire position based out of Baltimore, MD.

Pay and Benefits

The pay range for this position is $20.00 - $24.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Baltimore, MD.

Application Deadline

This position is anticipated to close on Nov 12, 2026.

Workplace Type

This is a fully onsite position in Baltimore,MD.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.