Patient Experience Coordinator

Independence Health System Inc.; Greensburg (Westmoreland County); On-site; USD 42,000 - 56,000; Full time

Job summary

Independence Health System Inc. seeks an administrative professional to support the Physician Practice with front-desk and secretarial duties.

You will collect demographic and insurance information, schedule patients, and facilitate referrals and authorizations to ensure smooth patient flow. Key responsibilities include delivering excellent customer service in the reception area, handling calls, entering patient data and charges, and assisting with billing and coding processes.

Qualifications

• High School Diploma or GED required or higher.
• Strong ability to communicate complex topics clearly.
• Experience in a medical/outpatient office preferred.

Responsibilities

• Provide administrative and secretarial support for the Physician Practice.
• Obtain accurate patient demographic and insurance information.
• Schedule patients for appointments and procedures and manage referrals/authorizations.

Skills

Customer service

Communication

Organizational skills

Critical thinking

Education

High School Diploma or GED

Job description

Independence Health System Inc. seeks an administrative professional to support the Physician Practice with front-desk and secretarial duties.

You will collect demographic and insurance information, schedule patients, and facilitate referrals and authorizations to ensure smooth patient flow. Key responsibilities include delivering excellent customer service in the reception area, handling calls, entering patient data and charges, and assisting with billing and coding processes.