Patient Experience Coordinator

Sentara Health; Chesapeake (VA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with employer match

Paid time off

Parental leave

Student loan repayment

Educational assistance

Job summary

Sentara Cardiology Specialists in Chesapeake, VA is hiring a full-time Patient Care Specialist to provide non-clinical support within a physician's office and ensure an excellent patient experience by handling a variety of administrative tasks. Primary duties include answering phones, scheduling appointments, and addressing patient questions.

The team works collaboratively to deliver the best care to our patients.

Qualifications

• HS Diploma required; associate degree may be considered.
• 3 years of customer service experience required.
• 1 year experience with health insurance plans, medical records data, medical terminology, registration, scheduling, or third party payers required.

Skills

Customer service

Scheduling

Registration

Medical terminology

Medical records data

Health insurance plans

Third party payers

Education

HS Diploma

Associate degree or higher

Job description

Sentara Cardiology Specialists in Chesapeake, VA is hiring a full-time Patient Care Specialist to provide non-clinical support within a physician's office and ensure an excellent patient experience by handling a variety of administrative tasks. Primary duties include answering phones, scheduling appointments, and addressing patient questions.

The team works collaboratively to deliver the best care to our patients.