Patient Experience Coordinator

Keplr Vision; Camas (WA); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Keplr Vision is seeking a Patient Care Coordinator to be the first point of contact for patients, delivering a welcoming atmosphere and top-tier care. You will handle scheduling, inquiries, and front desk duties with professionalism.

The role emphasizes clear communication, organization, and the ability to manage multiple tasks in a healthcare setting. Training is provided and growth opportunities exist within the team.

Qualifications

• 1+ year of customer service experience, healthcare a plus but not required.
• Strong communication, professional and courteous interaction with patients.
• Tech-savvy with basic computer skills and quick learner of new systems.
• A positive, can-do attitude and ability to stay organized under pressure.

Responsibilities

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries.
• Greet and check in patients with a warm smile and professional demeanor.
• Manage front desk tasks with efficiency and attention to detail.
• Ensure smooth patient flow through excellent time management and multitasking.

Skills

Customer service

Communication

Multitasking

Tech literacy

Job description

Keplr Vision is seeking a Patient Care Coordinator to be the first point of contact for patients, delivering a welcoming atmosphere and top-tier care. You will handle scheduling, inquiries, and front desk duties with professionalism.

The role emphasizes clear communication, organization, and the ability to manage multiple tasks in a healthcare setting. Training is provided and growth opportunities exist within the team.