Patient Experience Coordinator

Texan EyeCare; Austin (TX); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Medical, dental and vision benefits

401(K)

Paid holidays

Mileage reimbursement between clinics

Job summary

Comprehensive EyeCare Partners (CompEye) is hiring a Front Desk Receptionist to support patient interactions and accurate medical records. You will greet patients, manage calls, schedule appointments, and verify records while coordinating referrals with insurers and physicians.

The role requires attention to detail and a customer-focused mindset, with a M-F 8AM-5PM schedule, and experience in a fast-paced healthcare setting preferred.

Qualifications

• 1 year experience in a fast-paced environment focusing on patient care or customer service.
• Healthcare experience preferred and data-entry accuracy required.
• Proficient with MS Word, Outlook and Excel.

Responsibilities

• Organizes and maintains patient charts and filing systems.
• Answers phones, directs inquiries, or triages as needed.
• Schedules and updates appointments in the scheduler.
• Greet and direct patients, visitors, and staff.
• Registers patients and coordinates referrals with insurers or other physicians.
• Collects payments and reconciles daily cash reports.

Skills

Healthcare environment experience

Data entry accuracy

MS Word, Outlook, Excel proficiency

Education

High school diploma or GED

Tools

Electronic Medical Records (EMR) software

Appointment scheduling software

Job description

Comprehensive EyeCare Partners (CompEye) is hiring a Front Desk Receptionist to support patient interactions and accurate medical records. You will greet patients, manage calls, schedule appointments, and verify records while coordinating referrals with insurers and physicians.

The role requires attention to detail and a customer-focused mindset, with a M-F 8AM-5PM schedule, and experience in a fast-paced healthcare setting preferred.