Patient Care Concierge: Front Desk & Scheduling Pro

Keplr Vision; Medford (OR); On-site; USD 32,000 - 48,000; Full time

Job summary

Keplr Vision in Medford, Oregon is seeking a Patient Care Coordinator who thrives in a friendly, professional, detail-oriented environment. In this front-desk role, you will be the first point of contact for patients, support scheduling, check-ins, and keep operations running smoothly with a welcoming atmosphere.

You’ll work closely with our team to manage calls, inquiries, and appointments, while demonstrating strong communication, basic computer skills, and the ability to stay organized under

Qualifications

• 1+ year of customer service experience (healthcare experience a plus, but not required)
• Strong communication skills with the ability to interact professionally and courteously with patients
• Tech-savvy with basic computer skills and the ability to learn new systems quickly
• A positive, can-do attitude and the ability to stay organized under pressure

Responsibilities

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

Skills

Customer service

Communication

Time management

Multitasking

Tech-savvy

Job description

Keplr Vision in Medford, Oregon is seeking a Patient Care Coordinator who thrives in a friendly, professional, detail-oriented environment. In this front-desk role, you will be the first point of contact for patients, support scheduling, check-ins, and keep operations running smoothly with a welcoming atmosphere.

You’ll work closely with our team to manage calls, inquiries, and appointments, while demonstrating strong communication, basic computer skills, and the ability to stay organized under