Front Desk Patient Concierge Coordinator

Cardinal Health; Fresno (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Short- and long-term disability

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health is seeking a Patient Concierge to support Practice Operations in Fresno, CA. You will greet patients, manage front-desk tasks, schedule appointments, verify insurance data, and ensure accurate recordkeeping to streamline patient experiences.

The role emphasizes non-clinical support, excellent service, and reliable attendance in a busy medical office environment in the Central Valley.

Qualifications

• Medical office experience preferred.
• High school diploma or equivalent preferred.
• Experience accessing and updating an EMR system.
• Bilingual preferred.
• Must be available to work Monday - Thursday, 11:30am-8pm and Friday, 9:30am - 6pm.

Responsibilities

• Greet patients and families.
• Answer center telephones, distribute faxes, and prepare customer files.
• Schedule patient appointments.
• Receive and correctly record receipts of patient payments.
• Enter, verify and update patient demographic and insurance information.
• Obtain insurance verifications (VOB), pre-authorizations and pre-determinations.
• Process requests for records from outside sources.
• Scan data into document imaging software.
• Regular attendance and punctuality.
• Contributes to team effort by accomplishing related results as needed.
• Ensures that all processing and reporting deadlines are consistently achieved.
• Perform any other functions as required by management.

Skills

Medical office experience

Bilingual

EMR access

Flexible schedule

Education

High School Diploma

Tools

EMR system

Job description

Patient Concierge

What Patient Concierge contributes to Cardinal Health Practice Operations Management oversees the business and administrative operations of a medical practice. Patient Concierge assist patients with non-clinical tasks (i.e. lodging, transportation, general customer service) to make their treatment more comfortable and convenient.

Responsibilities

• Greet patients and families.
• Answer center telephones, distribute faxes, and prepare customer files.
• Schedule patient appointments.
• Receive and correctly record receipts of patient payments.
• Enter, verify and update patient demographic and insurance information.
• Obtain insurance verifications (VOB), pre-authorizations and pre-determinations.
• Process requests for records from outside sources.
• Scan data into document imaging software.
• Regular attendance and punctuality.
• Contributes to team effort by accomplishing related results as needed.
• Ensures that all processing and reporting deadlines are consistently achieved.
• Perform any other functions as required by management.

Qualifications

• Medical Office experience, highly preferred.
• High School Diploma or equivalent, highly preferred.
• Experience accessing and updating an EMR system.
• Bilingual, highly preferred.
• Must be available to work- Monday - Thursday, 11:30am-8pm and Friday, 9:30am - 6pm.
• Location Central Valley Medical & Women's Imaging 1125 E. Spruce Ave., Suite 103 Fresno, CA 93720

Compensation

• Anticipated hourly range: $23.00 per hour - $26.20 per hour
• Bonus eligible: No

Benefits

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application Window

anticipated to close: 11/7/2026

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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