Front Desk Patient Concierge Coordinator

Cardinal Health, Inc.; Fresno (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

401k savings plan

Flexible spending accounts (FSAs)

Health savings account (HSA)

Short- and long-term disability

Job summary

Cardinal Health, Inc. is seeking a Patient Concierge to assist patients with non-clinical tasks and ensure smooth administrative support. The role involves greeting patients, scheduling, insurance verifications, and maintaining accurate records.

Strong preference for medical office experience, bilingual abilities, and availability Monday through Friday with specified hours. Fresno location with competitive benefits.

Qualifications

• Medical Office experience, highly preferred.
• High School Diploma or equivalent, highly preferred.
• Experience accessing and updating an EMR system.
• Bilingual, highly preferred.
• Must be available to work- Monday - Thursday, 11:30am-8pm and Friday, 9:30am - 6pm.

Responsibilities

• Greet patients and families.
• Answer center telephones, distribute faxes, and prepare customer files.
• Schedule patient appointments.
• Receive and correctly record receipts of patient payments.
• Enter, verify and update patient demographic and insurance information.
• Obtain insurance verifications (VOB), pre-authorizations and pre-determinations.
• Process requests for records from outside sources.
• Scan data into document imaging software.
• Regular attendance and punctuality.
• Contributes to team effort by accomplishing related results as needed.
• Ensures that all processing and reporting deadlines are consistently achieved.
• Perform any other functions as required by management.

Skills

Bilingual

Medical office experience

Education

High School Diploma or equivalent

Tools

EMR system

Job description

What Patient Concierge contributes to Cardinal Health

Practice Operations Management oversees the business and administrative operations of a medical practice.

Patient Concierge assist patients with non-clinical tasks (i.e. lodging, transportation, general customer service) to make their treatment more comfortable and convenient.

Responsibilities

• Greet patients and families.
• Answer center telephones, distribute faxes, and prepare customer files.
• Schedule patient appointments.
• Receive and correctly record receipts of patient payments.
• Enter, verify and update patient demographic and insurance information.
• Obtain insurance verifications (VOB), pre-authorizations and pre-determinations.
• Process requests for records from outside sources.
• Scan data into document imaging software.
• Regular attendance and punctuality.
• Contributes to team effort by accomplishing related results as needed.
• Ensures that all processing and reporting deadlines are consistently achieved.
• Perform any other functions as required by management.

Qualifications

• Medical Office experience, highly preferred.
• High School Diploma or equivalent, highly preferred.
• Experience accessing and updating an EMR system.
• Bilingual, highly preferred.
• Must be available to work- Monday - Thursday, 11:30am-8pm and Friday, 9:30am - 6pm.

Location

Central Valley Medical & Women's Imaging

1125 E. Spruce Ave., Suite 103

Fresno, CA 93720

Anticipated hourly range:$23.00 per hour - $26.20 per hour

Bonus eligible: No

Benefits:Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close:11/7/2026

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.