Patient Experience Concierge - Front Desk

Healthcare Partners; Fremont (NE); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with Company Match

PTO

Employee Assistance Program (EAP)

Job summary

Healthcare Partners is seeking a Receptionist to be the first point of contact for visitors, residents, and families. You will provide a welcoming, professional experience while supporting daily front desk operations and delivering prompt, courteous assistance.

This full-time role in Fremont, Nebraska offers a daytime schedule, competitive wages, and comprehensive benefits, including health, dental, vision, life insurance, a 401(k) match, PTO, and EAP.

Qualifications

• Customer service or receptionist experience preferred.
• Strong communication and interpersonal skills.
• Professional demeanor and dependable attendance.
• Ability to multitask effectively in a fast-paced environment.

Responsibilities

• Greet visitors and manage front desk operations as the Receptionist.
• Answer and route incoming phone calls appropriately.
• Provide general information and assist with resident and family inquiries.
• Maintain a clean, organized, and welcoming reception area.
• Support administrative and clerical tasks as assigned.

Skills

Customer service

Front desk

Communication

Job description

Healthcare Partners is seeking a Receptionist to be the first point of contact for visitors, residents, and families. You will provide a welcoming, professional experience while supporting daily front desk operations and delivering prompt, courteous assistance.

This full-time role in Fremont, Nebraska offers a daytime schedule, competitive wages, and comprehensive benefits, including health, dental, vision, life insurance, a 401(k) match, PTO, and EAP.