Patient Experience Concierge - Front Desk Specialist

P3 Health Partners, Inc.; Las Vegas (NV); Hybrid; USD 42,000 - 52,000; Full time

Job summary

P3 Health Partners, Inc. in Las Vegas, NV is seeking a Patient Service Specialist to join our on-site team at the Business Park location. You will be the first point of contact, greeting patients, checking in and guiding them through a calm, welcoming front desk experience.

You will verify demographics and insurance, schedule appointments, answer calls, and perform light administrative tasks while upholding HIPAA privacy and contributing to a smooth clinic workflow.

Qualifications

• 1+ years in a healthcare-related field.
• Familiarity with Athena or Cerner is a plus.
• High school diploma or GED is required.

Responsibilities

• Greet and check in patients in a friendly and professional manner.
• Verify patient demographics and insurance information.
• Schedule appointments and manage cancellations and reschedules.
• Answer multi-line phone system and handle patient inquiries.
• Assist with administrative tasks such as scanning, faxing, and managing medical records.
• Ensure waiting area is tidy and welcoming.
• Support back office staff and providers as needed.
• Maintain confidentiality and HIPAA compliance.

Skills

Communication

Customer service

Problem solving

Organization

Time management

Teamwork

Confidentiality

Education

High school diploma/GED

Tools

Athena

Cerner

Job description

P3 Health Partners, Inc. in Las Vegas, NV is seeking a Patient Service Specialist to join our on-site team at the Business Park location. You will be the first point of contact, greeting patients, checking in and guiding them through a calm, welcoming front desk experience.

You will verify demographics and insurance, schedule appointments, answer calls, and perform light administrative tasks while upholding HIPAA privacy and contributing to a smooth clinic workflow.