Patient Experience Concierge & Front Desk

Guthrie; City of Binghamton (NY); On-site; USD 23,419 - 32,359; Full time

Job summary

A healthcare facility in Binghamton is seeking a full-time Receptionist for Prep & Recovery. In this entry-level role, you will be the first point of contact for patients and visitors. Responsibilities include providing information, assisting with transport requests, and ensuring a positive experience. The ideal candidate has a high school diploma or equivalent and experience in customer service. Join us to contribute to a supportive healthcare environment.

Qualifications

• One year experience in a customer service-related field.
• Must be able to read, write, and understand instructions.

Responsibilities

• Provide information and direction to patients/visitors.
• Enter transport requests into the Epic system.
• Create a positive patient experience.

Skills

Customer service skills

Basic computer skills

Telephone etiquette

Active listening

Education

High school diploma or G.E.D

Job description

A healthcare facility in Binghamton is seeking a full-time Receptionist for Prep & Recovery. In this entry-level role, you will be the first point of contact for patients and visitors. Responsibilities include providing information, assisting with transport requests, and ensuring a positive experience. The ideal candidate has a high school diploma or equivalent and experience in customer service. Join us to contribute to a supportive healthcare environment.