Patient Experience Concierge

Revere Health; St. George (VT); On-site; USD 21,000 - 30,000; Full time

Job summary

Revere Health is seeking a Guest Relations Specialist to be the first point of contact for patients and visitors. You will greet patients, assist with registration, and help schedule appointments to set a positive tone for every visit.

The role emphasizes excellent customer service, professional communication, and teamwork within a busy medical office. Working hours are Monday through Friday, with potential overtime and some holiday or weekend coverage.

Qualifications

• High school diploma or equivalent required.
• Customer service experience required.
• Excellent phone etiquette and communication.
• Basic computer skills and data-entry ability.

Responsibilities

• Greet patients and visitors politely at the front desk.
• Assist with patient registration and scheduling of appointments.
• Provide courteous, responsive service to all patients.
• Contribute to a positive work environment and professional clinic image.

Skills

Customer service

Phone etiquette

Data entry / computer skills

Education

High school graduation or equivalent

Job description

Revere Health is seeking a Guest Relations Specialist to be the first point of contact for patients and visitors. You will greet patients, assist with registration, and help schedule appointments to set a positive tone for every visit.

The role emphasizes excellent customer service, professional communication, and teamwork within a busy medical office. Working hours are Monday through Friday, with potential overtime and some holiday or weekend coverage.