Guest Relations-FT-Heart of Dixie/Vein & Vascular

Revere Health; St. George (VT); On-site; USD 21,000 - 30,000; Full time

Job summary

Revere Health is seeking a Guest Relations Specialist to be the first point of contact for patients and visitors. You will greet patients, assist with registration, and help schedule appointments to set a positive tone for every visit.

The role emphasizes excellent customer service, professional communication, and teamwork within a busy medical office. Working hours are Monday through Friday, with potential overtime and some holiday or weekend coverage.

Qualifications

• High school diploma or equivalent required.
• Customer service experience required.
• Excellent phone etiquette and communication.
• Basic computer skills and data-entry ability.

Responsibilities

• Greet patients and visitors politely at the front desk.
• Assist with patient registration and scheduling of appointments.
• Provide courteous, responsive service to all patients.
• Contribute to a positive work environment and professional clinic image.

Skills

Customer service

Phone etiquette

Data entry / computer skills

Education

High school graduation or equivalent

Job description

At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.

Position Summary:

The Guest Relations Specialist is an extremely important part of Revere Health. You will be the first contact our guests encounter as they enter our doors. As such, the impression you make will set the tone for their visit and be the first step in providing an exceptional patient experience.

Essential Job Functions:

You will provide support with the daily activities of the medical office including greeting patients, registration, and scheduling appointments. You will be asked to provide courteous and friendly service to all patients and contribute to a positive work environment. Only those who understand the importance of excellent customer service will have the opportunity to represent the clinic in this position.

Qualifications:

• High school graduation or equivalent
• Customer service experience
• Phone etiquette
• Computer skills and data input necessary.

Hours:

Monday thru Friday 8:00a.m. to 5:00p.m. with the opportunity for overtime. This position requires you to work on occasional holidays, plus possibly covering a weekend/weeknight shift.