Guest Relations-FT-Heart of Dixie/Vein & Vascular

Revere Health; Utah; On-site; USD 21,000 - 30,000; Full time

Job summary

Revere Health in Utah seeks a Guest Relations Specialist who will greet patients, assist with registration, and schedule appointments, setting a warm tone for every visit.

You will deliver courteous, efficient service, support daily medical office operations, and help maintain a positive patient experience while upholding our value-based care culture.

Qualifications

• High school graduation or equivalent.
• Customer service experience.
• Phone etiquette.
• Computer skills and data input necessary.

Responsibilities

• Greet patients and assist with registration.
• Schedule appointments and manage front desk tasks.
• Provide courteous and friendly service to all patients.
• Represent the clinic in a professional manner and support a positive work environment.

Skills

Customer service

Phone etiquette

Computer skills

Education

High school graduation or equivalent

Job description

At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.

Position Summary:

The Guest Relations Specialist is an extremely important part of Revere Health. You will be the first contact our guests encounter as they enter our doors. As such, the impression you make will set the tone for their visit and be the first step in providing an exceptional patient experience.

Essential Job Functions:

You will provide support with the daily activities of the medical office including greeting patients, registration, and scheduling appointments. You will be asked to provide courteous and friendly service to all patients and contribute to a positive work environment. Only those who understand the importance of excellent customer service will have the opportunity to represent the clinic in this position.

Qualifications:

• High school graduation or equivalent
• Customer service experience
• Phone etiquette
• Computer skills and data input necessary.

Hours:

Monday thru Friday 8:00a.m. to 5:00p.m. with the opportunity for overtime. This position requires you to work on occasional holidays, plus possibly covering a weekend/weeknight shift.