Patient Experience Concierge

Cacheflow; New York (NY); Hybrid; USD 40,000 - 50,000; Part time

Benefits offered by this job

Hybrid work schedule

18 vacation days

Stock options

401k benefit

Paid parental leave

Competitive health insurance options

Job summary

Cacheflow is hiring a Care Concierge Agent in New York City to take a patient-first approach in their clinic. This role involves coordinating appointments, managing provider schedules, and providing support to patients. The successful candidate will excel at building relationships and ensuring quality care.

Key qualifications include at least one year of experience in healthcare or hospitality, strong organizational skills, and the ability to work flexible hours, including weekends. Join our dynamic team and make a difference in patient care.

Qualifications

• 1+ years in healthcare or hospitality required.
• Ability to handle multi-channel patient communication.
• Strong organizational skills to manage changing needs.

Responsibilities

• Develop relationships with patients as primary contact.
• Schedule appointments and validate insurance.
• Act as an expert on Clinic App and related tools.

Skills

Healthcare experience

Team player

Empathy

Flexibility

Tech-savvy

Education

High school diploma

Associate's or bachelor's in healthcare

Tools

Epic

Salesforce

G-Suite

Jira

Slack

Job description

Cacheflow is hiring a Care Concierge Agent in New York City to take a patient-first approach in their clinic. This role involves coordinating appointments, managing provider schedules, and providing support to patients. The successful candidate will excel at building relationships and ensuring quality care.

Key qualifications include at least one year of experience in healthcare or hospitality, strong organizational skills, and the ability to work flexible hours, including weekends. Join our dynamic team and make a difference in patient care.