Patient Experience Concierge

Prisma Health; Laurens (SC); On-site; USD 18,000 - 25,000; Full time

Job summary

Prisma Health is seeking a friendly Visitor Services team member for our Laurens County Medical Campus. You will greet patients and guests, direct them to the appropriate departments, and help ensure a smooth check-in experience.

In this role, you will support hospital operations by providing information, guiding visitors, and coordinating with clinical staff to uphold Prisma Health’s commitment to compassionate care.

Qualifications

• High School Diploma or equivalent required.
• One year of customer service experience is preferred.
• Basic computer and data entry skills are expected.

Responsibilities

• Greet and assist patients, guests, and team members.
• Direct visitors and facilitate check-in processes.
• Screen visitors and ensure safety procedures are followed.
• Liaise between patients, families and staff.
• Perform general clerical tasks as needed.

Skills

Basic computer skills

Data entry

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Prisma Health is seeking a friendly Visitor Services team member for our Laurens County Medical Campus. You will greet patients and guests, direct them to the appropriate departments, and help ensure a smooth check-in experience.

In this role, you will support hospital operations by providing information, guiding visitors, and coordinating with clinical staff to uphold Prisma Health’s commitment to compassionate care.