Imaging Concierge & Patient Flow Specialist

Prisma Health; Clinton (SC); On-site; USD 21,000 - 32,000; Full time

Job summary

Prisma Health in Laurens County Medical Campus seeks an attentive Patient Greeter/Liaison to welcome patients and families upon entry and support radiologists and physicians with patient flow and report management. You will assist with scheduling imaging exams, check-in, and accurate handling of orders and information while maintaining compliance and high customer service standards.

The role emphasizes communication, coordination across departments, and a commitment to a compassionate patient

Qualifications

• Education - High School Diploma or equivalent or post high school diploma.
• Experience - Previous support experience preferred.
• Knowledgeable in scheduling, admissions and radiology information functions.
• Knowledgeable in all aspects of image storage, retrieval and printing.
• Excellent customer service skills

Responsibilities

• Greet patients and family members at entry.
• Assist radiologists and physicians with patient flow and report management.
• Schedule imaging exams.
• Check-in patients and verify orders and account information.
• Provide images and reports to providers or patients.
• Coordinate outside images and PACS management.
• Communicate wait times to ensure a positive patient experience.
• Support after-hours/weekend physician communication.

Skills

Scheduling & admissions

Radiology information

Customer service

Education

High School Diploma or equivalent

Job description

Prisma Health in Laurens County Medical Campus seeks an attentive Patient Greeter/Liaison to welcome patients and families upon entry and support radiologists and physicians with patient flow and report management. You will assist with scheduling imaging exams, check-in, and accurate handling of orders and information while maintaining compliance and high customer service standards.

The role emphasizes communication, coordination across departments, and a commitment to a compassionate patient