Patient Experience Concierge

AdventHealth; Clearwater (FL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off from day one

403-B retirement plan

Parental leave

Career development

Well-being resources

Mental health resources and support

Pet benefits

Job summary

AdventHealth Clearwater is seeking a friendly Front Desk/Patient Access representative to welcome patients, collect forms, and route information into the electronic medical record system.

The role requires strong communication, empathy, and basic Excel skills, with a commitment to service excellence. This full-time daytime position offers benefits from day one and opportunities for growth within the AdventHealth system.

Qualifications

• Experience in customer service setting.
• Strong computer skills and basic knowledge of Microsoft Excel.
• High school graduate or equivalent.
• Demonstrated integrity and empathy in interactions with patients.

Responsibilities

• Welcomes patients and conducts check-in with required forms.
• Updates patient information in the electronic medical record platform.
• Schedules appointments and manages documents in EMR.
• Enrolls members into portal and assists with tech needs.

Skills

Customer service

Communication skills

Empathy

Integrity

Computer skills

Education

High School Diploma

Tools

Microsoft Excel

Job description

AdventHealth Clearwater is seeking a friendly Front Desk/Patient Access representative to welcome patients, collect forms, and route information into the electronic medical record system.

The role requires strong communication, empathy, and basic Excel skills, with a commitment to service excellence. This full-time daytime position offers benefits from day one and opportunities for growth within the AdventHealth system.