Patient Experience & Community Space Specialist

UF Health; Saint Augustine (FL); Hybrid; USD 19,000 - 25,000; Part time

Job summary

UF Health St. Johns invites you to join the Care Connect team as a Guest Services Specialist in Saint Augustine, FL. You will help connect patients to UF Health St. Johns programs and coordinate Care Connect Community Space operations.

The role requires a high school diploma, at least 1 year in medical clerical/administrative, retail, or membership sales, and AHCA Level 2 screening. Weekend and partial-day shifts are possible to support community access.

Qualifications

• High School Diploma or Equivalent required.
• Minimum 1 year of Medical Clerical/Administrative, Retail, or Membership Sales experience.
• Preferred: 2 years customer service in a health setting, retail, or membership sales experience.
• Must successfully pass an AHCA Level 2 screening.

Responsibilities

• Provide direct support to consumers and patients of UF Health St. Johns programs and services.
• Assist in oversight and booking of the Care Connect Community Space.
• Serve as a resource and ensure excellent customer service for Care Connect guests.

Skills

Customer service

Administrative

Medical clerical

Retail

Membership sales

Education

High School Diploma or Equivalent

Job description

UF Health St. Johns invites you to join the Care Connect team as a Guest Services Specialist in Saint Augustine, FL. You will help connect patients to UF Health St. Johns programs and coordinate Care Connect Community Space operations.

The role requires a high school diploma, at least 1 year in medical clerical/administrative, retail, or membership sales, and AHCA Level 2 screening. Weekend and partial-day shifts are possible to support community access.