Patient Experience Champion (Part-Time)

Parrish Medical Center; Titusville (FL); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Health, Dental and Vision Insurance

403(b) Retirement Program

Tuition Reimbursement/Educational Assistance

Annual Accrual of Personal Leave Bank Hours

Job summary

A healthcare facility in Florida is seeking a Service Excellence Ambassador to provide exceptional customer service and enhance the patient experience. Responsibilities include managing patients’ meal needs, maintaining cleanliness in assigned areas, and supporting team operations. Qualifications include a high school diploma, customer service experience, and required training within the first few months. This part-time role offers benefits starting on Day 1, including health insurance and retirement programs.

Qualifications

• Minimum of one year to two years in customer service experience is required.
• BCLS certification to be obtained within six months of hire.
• H.E.A.R.T training and competency required within 90 days of hire.

Responsibilities

• Provide exceptional customer service to enhance patient experience.
• Handle all assigned patient meal needs.
• Ensure cleanliness and maintenance within assigned areas.
• Deliver patient trays according to schedule and ensure food safety.

Skills

Customer service skills

Attention to detail

HACCP compliance

Communication skills

Education

High school diploma or GED

Job description

A healthcare facility in Florida is seeking a Service Excellence Ambassador to provide exceptional customer service and enhance the patient experience. Responsibilities include managing patients’ meal needs, maintaining cleanliness in assigned areas, and supporting team operations. Qualifications include a high school diploma, customer service experience, and required training within the first few months. This part-time role offers benefits starting on Day 1, including health insurance and retirement programs.