Patient Experience Ambassador

Aramark Corporation; Brunswick (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading service provider is seeking a Patient Services Ambassador to enhance patient experiences by engaging with them across hospital units. This role includes conducting patient rounds to support meal service expectations and address concerns. The ideal candidate should possess strong customer service skills, one year of experience in healthcare hospitality, and the ability to work collaboratively in a team environment. Join a mission-driven team dedicated to quality service and patient satisfaction.

Qualifications

• One year of experience in Food and Nutrition Services, Environmental Services, healthcare hospitality, or related field preferred.
• Prior customer service experience strongly preferred.
• Ability to follow written and verbal instructions.

Responsibilities

• Conduct daily patient rounds in a professional manner.
• Set expectations with patients regarding meal service.
• Assess patient satisfaction related to meal quality and timeliness.
• Document patient interactions according to departmental guidelines.
• Support overall patient satisfaction initiatives.

Skills

Interpersonal skills

Customer service

Communication

Job description

A leading service provider is seeking a Patient Services Ambassador to enhance patient experiences by engaging with them across hospital units. This role includes conducting patient rounds to support meal service expectations and address concerns. The ideal candidate should possess strong customer service skills, one year of experience in healthcare hospitality, and the ability to work collaboratively in a team environment. Join a mission-driven team dedicated to quality service and patient satisfaction.