Patient Experience Champion | Front Desk with Bonus

American Family Care Narberth; Narberth (Montgomery County); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Free food & snacks

Training & development

Health, dental, and vision insurance

Employee discounts on urgent care services

Opportunity for growth

Job summary

An established healthcare provider is seeking a Front Desk Associate to be the first point of contact for patients. This role is crucial in ensuring a smooth and positive patient experience through efficient front desk operations, including patient registration and insurance verification. The ideal candidate will thrive in a fast-paced environment, demonstrating strong communication skills and a commitment to excellent patient service. Join a dynamic team dedicated to providing high-quality care and enjoy opportunities for growth and development within the organization.

Qualifications

• Prior experience in a medical office or customer service setting preferred.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Greet patients in a friendly and professional manner.
• Verify insurance information and collect payments.

Skills

Communication Skills

Customer Service

Detail-oriented

Multitasking

Professional Attitude

Education

High School Diploma or equivalent

Tools

Electronic Medical Records (EMR) System

Job description

An established healthcare provider is seeking a Front Desk Associate to be the first point of contact for patients. This role is crucial in ensuring a smooth and positive patient experience through efficient front desk operations, including patient registration and insurance verification. The ideal candidate will thrive in a fast-paced environment, demonstrating strong communication skills and a commitment to excellent patient service. Join a dynamic team dedicated to providing high-quality care and enjoy opportunities for growth and development within the organization.