Patient Experience & Careflow Coordinator

AEG Vision; Harvey (LA); Vor Ort; USD 32.000 - 46.000; Vollzeit

Benefits dieser Stelle

401(k) with Match

Medical/Dental/Vision/Life/STD/LTD

Vision discount program

HSA/FSA

PTO

Paid holidays

Zusammenfassung

AEG Vision is seeking a Patient Care Coordinator to manage front desk operations and support patient flow across the care team. You will greet patients, handle inquiries, and coordinate across providers to ensure a seamless visit.

The role requires proactive communication, schedule management, and proficient use of EMR systems to maintain accurate patient data and optimize daily operations.

Qualifikationen

• High school diploma or equivalent required.
• Basic computer literacy and ability to learn EMR systems.
• Strong organizational and multitasking capabilities.
• Excellent communication and patient-centered service.
• Ability to work collaboratively across teams.
• Maintain patient and practice confidentiality.

Aufgaben

• Greet patients, answer calls, manage emails and inquiries.
• Schedule appointments and optimize provider schedules.
• Confirm and remind appointments to reduce no-shows.
• Verify insurance eligibility and patient demographics in EMR.
• Enter and maintain patient information accurately in EMR.
• Collect charges and balance payments; support claims.
• Run reports to ensure charges are billed and up to date.
• Coordinate with clinical teams for smooth patient flow.

Kenntnisse

Excellent communication

Organizational skills

Customer service

Team collaboration

Problem solving

Confidentiality

Basic computer literacy

EMR software

Ausbildung

High school diploma or equivalent

Tools

EMR software

Jobbeschreibung

AEG Vision is seeking a Patient Care Coordinator to manage front desk operations and support patient flow across the care team. You will greet patients, handle inquiries, and coordinate across providers to ensure a seamless visit.

The role requires proactive communication, schedule management, and proficient use of EMR systems to maintain accurate patient data and optimize daily operations.