Patient Experience & Billing Liaison

Kovach-Eye-Institute-; Elmhurst (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

6.5 paid holidays

Paid time off (PTO)

Certification program

Growth opportunities

Job summary

Kovach-Eye-Institute- is seeking a Patient Services Representative to greet patients, manage appointments, and support front-desk operations in a busy eye care practice.

Responsibilities include verifying insurance, handling patient inquiries, and assisting with billing and chart updates in an EHR system. Training is provided, with growth opportunities and a company-paid certification program.

Qualifications

• Prior office experience helpful but not required; comprehensive training provided.

Responsibilities

• Greet patients warmly and professionally.
• Answer phones, schedule appointments, and communicate with patients and recalls.
• Explain billing procedures and respond to patient inquiries about policies and services.
• Prepare patient charts before appointments and verify information at check-in.

Skills

Attention to detail

Patient services

Customer service

Phone etiquette

Data entry

Job description

Kovach-Eye-Institute- is seeking a Patient Services Representative to greet patients, manage appointments, and support front-desk operations in a busy eye care practice.

Responsibilities include verifying insurance, handling patient inquiries, and assisting with billing and chart updates in an EHR system. Training is provided, with growth opportunities and a company-paid certification program.