Patient Experience Aide — Physical Therapy Clinic

JAG PT

Bayonne (NJ)

On-site

USD 22,000 - 28,000

Full time

30 hours ago
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Benefits offered by this job

HSA Options including dependent care,
Term Life Insurance $10,000 at no cost
Up to 3 weeks PTO
401(k) with company match
Yearly review for growth opportunities
Tuition discounts for employees and/or
TicketsAtWork and LifeMart perks
Supportive, close-knit workplace

Job summary

JAG Physical Therapy is seeking a dedicated Physical Therapist Aide to serve as the liaison between patients and clinicians. You will guide patients from arrival through departure, ensuring a smooth, positive experience and supporting the treatment team in a fast-paced outpatient setting.

You will help maintain a clean, organized clinic, assist with laundry and towel readiness, answer calls, and schedule appointments while upholding a professional, friendly demeanor to support patient

Qualifications

  • Flexibility and adaptability to fluid situations.
  • Excellent customer service and a positive attitude.
  • Team player with minimal supervision.
  • Maintains a professional demeanor at all times.

Responsibilities

  • Call patients into treatment from the waiting room.
  • Maintain a clean facility throughout the day.
  • Wash and dry laundry, ensure towels are clean and available.
  • Work as a team member to ensure patients have a positive experience.
  • Maintain a positive, professional demeanor at all times.
  • Keep a safe and orderly work environment.
  • Answer phone calls and schedule patients as needed.
  • Perform other duties as assigned.

Skills

Customer service
Teamwork
Positive attitude
Professional demeanor

Job description

JAG Physical Therapy is seeking a dedicated Physical Therapist Aide to serve as the liaison between patients and clinicians. You will guide patients from arrival through departure, ensuring a smooth, positive experience and supporting the treatment team in a fast-paced outpatient setting.

You will help maintain a clean, organized clinic, assist with laundry and towel readiness, answer calls, and schedule appointments while upholding a professional, friendly demeanor to support patient

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