Patient Experience Advocate - Visitor Services

Prisma Health; Easley (SC); On-site; USD 24,000 - 30,000; Full time

Job summary

Prisma Health in Easley is seeking a Visitor Services team member to greet patients, guests and staff and provide information and assistance at arrival.

You will facilitate visitation, support check-in procedures, perform basic screening during health periods, and help with clerical tasks to keep the medical campus welcoming and orderly. This on-site role requires strong customer service and computer skills with varied shifts.

Qualifications

• High School Diploma or equivalent required.
• At least 1 year of customer service experience preferred.

Responsibilities

• Greet and assist patients, guests, and team members upon arrival.
• Screen patients and visitors during health periods using standard procedures.
• Facilitate patient visitation and provide comfort while waiting.
• Assist with check-in, patient tracking, and clerical tasks to maintain smooth operations.
• Serve as liaison between patients, families and staff to support communication.

Skills

Basic computer skills

Data entry

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Prisma Health in Easley is seeking a Visitor Services team member to greet patients, guests and staff and provide information and assistance at arrival.

You will facilitate visitation, support check-in procedures, perform basic screening during health periods, and help with clerical tasks to keep the medical campus welcoming and orderly. This on-site role requires strong customer service and computer skills with varied shifts.